
Kelly Smith: Media Kits, Content Editing, Article Pitching
Kelly Smith
Media Kits, content editing, article pitching
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August – October Newsletter
Do you need to change perceptions? In this issue there are great tips for changing perceptions about your business. https://conta.cc/2nYa6ar
April/May Newsletter
April/May Newsletter - Fresh New View Greetings! Do you ever get an itch to try something new? I have, and I am excited to announce it in this newsletter. As many of you know, I have been a business owner, net-worker, and leader in the Spokane area for over 20...
March Newsletter: Is your company at risk?
All organizations are at risk for crisis at one point or another. Planning ahead and understanding your risk from a communication perspective is advisable.
February Newsletter: Editorial Planning, so easy
Editorial Planning - Make it easy on yourself You know that you should be regularly communicating with your customers, but it seems like so much work. It doesn't have to be. With a bit of planning, and the development of an editorial plan, regular communications can...
January Newsletter: Do customer complaints cause you to freak out?
Just released - January 2019 Newsletter Complaints in business are a fact of life. But when one customer calls to complain does it throw your business into a tailspin? It shouldn't. But yet, I cannot tell you how many clients through the years will call in a panic...
December newsletter: With Appreciation
At the close of 2018, please see the December 2018 newsletter to clients. Click to view the newsletter. Text: Season's greetings to you and yours! Today I am offering a sincere thank you for all businesses and organizations who trusted me with their...
November newsletter: How to speak to an angry crowd
Greetings! You are asked to give a speech to a group where you have to take a position on a topic. Perhaps you know that not everyone in the group will be in agreement. There could be some hostility, or perhaps an emotional reaction from the audience. How do you work...
October Newsletter: Your Public Persona
Public relations is a deep field - but one area where we can all relate is public persona. Some may call it personal branding, and as individuals, we can have our own public persona - that is, how people view us and our skills, capabilities, thoughts and actions. A...
September Newsletter: Say “Yes” in your communications
Greetings! Chris Traeger, a character on the show Parks and Recreation (played by Rob Lowe - now on Netflix) is a "yes man." When he is approached he offers enthusiasm and excitement, and he makes each person feel special. His character is pleasant to...
Recent Published Articles
View recent published articles for Jennifer Ferrero, APR, ACB, ALB in the aerospace, manufacturing and unmanned aircraft community in 2018.